Welcome! This training consists of a series of video tutorials, which will take you through setup, configuration and maintenance of 3CX Phone System. The video tutorials have been divided into the sections below.
Become a 3CX Certified Pro
Once you have completed the training course, take the 3CX certification test and distinguish yourself from the rest by joining the exclusive 3CX Certified Community.
Course 1: Introduction and Installation
Introduction to 3CX Phone System
Recommended Equipment
Installing 3CX Phone System
Upgrading or Re-installing
Licensing
Course 2: Phones & Extensions
Introduction to Phone Provisioning
Provisioning Phones Automatically using Plug & Play
Provisioning Phones using MAC address / HTTP Provisioning
Configuring Extensions
Configuring Forwarding Rules
Course 3: VoIP Providers, PSTN Gateways & Routing Rules
Configuring VoIP Providers / SIP Trunks
Configuring PSTN Gateways
Configuring Inbound Routing
Configuring Outbound Routing
Course 4: Ring Groups, Call Queues & Digital Receptionists
Ring Groups
Call Queues
Call Center Edition
Digital Receptionists
Course 5: Basic Troubleshooting & Support Options
Basic Troubleshooting
Support Options